Destinations
We are delighted to offer shipping to the UK, European countries, Canada, and the USA.
Processing Time
Orders placed within the UK will be processed within 24 hours. For orders to European countries, Canada, and the USA, please allow 48 hours for processing.
Please note that processing time refers to the duration it takes for us to prepare your order for shipment.
Shipping Times
Shipping times will vary depending on your location and the shipping method selected during checkout. We offer standard and expedited shipping (UK only) options for your convenience.
- UK: Standard shipping typically takes 2-3 working days, including Saturdays, while expedited shipping is completed the next working day.
- European countries: Standard shipping generally takes 3-5 working days.
- Canada and USA: Standard shipping generally takes 6-7 working days.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor the progress of your package as it makes its way to you.
Shipping Costs
Shipping costs are calculated based on the weight of your order and the shipping destination. The exact shipping cost will be displayed during the checkout process.
Customs and Duties
For orders shipped to countries outside of the UK, customs duties and taxes may apply. Customers are responsible for any customs fees incurred.
Missing or Lost Packages
If your package is missing or lost in transit, please contact us at contact@redislandvanilla.com so that we can assist you in locating your order.
Contact Information
For any shipping-related inquiries, please contact us at contact@redislandvanilla.com.